Privacy Policy
LAST UPDATED: OCTOBER 2023
Solar Power Kits is dedicated to protecting your individual privacy. This policy outlines how we collect and process your personal data in full compliance with the Protection of Personal Information Act (POPIA) and other relevant South African data protection regulations.
1. Collected Information
- Client Accounts: Names and login credentials. Communication Details: Email addresses, +27 71 091 7480, and residential locations for deliveries. Transaction Logs: Details regarding purchased hardware and service requests. Payment Info: We use secure tokens; our systems never store complete debit or credit card digits internally.
2. Data Usage Policies
- Processing product orders and managing distribution networks. Offering technical guidance and maintaining warranty records. Dispatching account notifications and vital system alerts. Marketing: We only deliver promotional content if you specifically opt-in.
3. Lawful Basis for Use
We process information to execute agreements, fulfill statutory obligations, and honor your specific consent. By utilizing our online store, you accept these practices. You maintain the right to withdraw consent at any time.
4. Tracking Technology
Our website employs cookies to track traffic patterns, maintain your virtual cart, and streamline your experience. You can adjust your browser to block cookies, though some features of our online store may become unavailable to you.
5. Third-Party Disclosures
- Payment Processors: For protected billing. Delivery Services: To bring orders to your house. Analysis Tools: To help us understand site usage. We share only what is required for service.
6. Data Safety Protocols
We implement advanced security measures to prevent data leaks. Your personal details are retained only for as long as necessary for legal or operational needs. Storage occurs on protected local servers or within secure cloud environments.
7. Rights of Indiviudals
- Review: Check what info we hold. Correction: Update flawed data. Removal: Request deletion of your profile. Choice: Use your account dashboard or contact +27 71 091 7480 to stop receiving any marketing materials from our team.
8. Global Data Transfers
Data may be processed outside South Africa via international cloud services. We ensure all global partners meet POPIA security levels. This policy is updated periodically; please check here for the latest versions.
9. Reach Out
For inquiries regarding your data or to exercise your legal rights, email our Information Officer at sales@solarpowerkit.co.za or call +27 71 091 7480.